Our Service Provider has corrected the problems that caused out phone connectivity issues and phone service is once again available to the campus. Please notify the TelCom department if you are still experiencing any difficulties. Thank you for your patience.
TelCom has been notified of campus phone service issues and is working with our Technical Support Provider to resolve the issue(s). Notification will be posted when more information is available. Thank you for your patience.
CTS has temporarily suspended the installation of the new macOS “Big Sur” on SUNY Potsdam provided computers.
We are awaiting compatibility updates for campus systems and vendor provided applications. Once these items are updated and tested, the installation will be enabled.
There is no loss of existing functionality or security of computers because of this brief delay.
As always, we thank you in advance for your patience.
The issue with Banner has been resolved and it is back online.
EIS service has been restored.
EIS service is down. IT is aware of the problem and is currently working to resolve the issue.
CTS is aware of the problem and is debugging the situation. This list will be updated when Banner is back up.
Maintenance has been completed. Please report any login issues to the help desk.
CTS is currently updating the SSL certificates for our AD-FS infrastructure. There may be a brief outage and it may affect logging in.
Tomorrow morning between 5am and 7am CTS will be preforming SSL Cert updates to our AD-FS infrastructure. There will be a momentary outage while the certs are being updated.