Email sending and receiving should now be working for all users. However if you were affected by the problem earlier today, your existing email folders are presently not accessible — it will look as if your email account has been freshly created.
CTS staff is working to restore access to email folders, however, there is a chance we may have to restore them from backups. There has been a failure in legacy hardware that the email system still uses.
Thank you for your understanding and patience. CTS is actively moving to have a far more robust email infrastructure in place by the end of the summer.