CTS Thanksgiving Holiday Announcement

All areas of CTS will be CLOSED on Thursday, November 25th, and Friday, November 26th, 2021 in observance of the Thanksgiving Holiday.

  • Operations, Stillman Hall
  • Administrative Information Systems (AIS), Stillman Hall
  • Device Management Services (DMS), Stillman Hall
  • IT Service Desk (ITSD), Stillman Hall
  • Host & Network Services (HNS), Kellas Hall
  • Network, Infrastructure & Media (NIM), Kellas Hall
  • TelCom (TC), Kellas Hall

If you have any questions, please contact Irene Haverstock via e-mail, haversim@potsdam.edu.

CTS’ Veteran’s Day Holiday Announcement

Areas of CTS that will be OPEN on Thursday, November 11, 2021 for Veteran’s Day.

  • Administrative Information Systems (AIS), Stillman Hall
  • Device Management Services (DMS), Stillman Hall
  • IT Service Desk (ITSD), Stillman Hall
  • Host & Network Services (HNS), Kellas Hall
  • Network Infrastructure & Media (NIM), Kellas Hall
  • TelCom (TC), Kellas Hall

Area of CTS that will be CLOSED on Thursday, November 11, 2021 in observance of Veteran’s Day.

  • Operations, Stillman Hall

If you have any questions, please contact Irene Haverstock via e-mail, haversim@potsdam.edu.

[RESOLVED] Microsoft MFA SMS messages not being received

Microsoft posted an update to their advisory indicating service has been restored:

Status
Service Restored

More info: Users were recommended to use voice calls or non-telecom authentication methods to complete Multi-Factor Authentication.

Final status: We’ve confirmed with the 3rd party cellular provider in the United States that impact has been mitigated.

Scope of impact: Impact was specific to users who were subscribers of the impacted 3rd party cellular provider.