admin

Known services with remaining issues are:
Bearmobile
Calendar (legacy SOGo)
Webwork
EMS-web
Digital Reel
CTS continues to work on these systems and hopes to have them restored soon.

VPN access has been restored.
Some “utility” services used by a few administrative offices remain problematic.

An update to the outage yesterday:
Systems using federated services, such as access to SUNY services (HR Time Accounting) and most notability Office 365 are functional.
At this time, VPN is not available as well as various “utility” systems used by some administrative offices on campus.

Access to O365 has been restored. If you are still unable to access it, quit and restart your web browser.

Many essential services have been restored, including, but not limited to:

• BearPAWS
• Mailing lists
• SUNY Card
• RT (internal trouble-ticket system.)

O365 (web), BearDeN, HR/Some Federated Services have not yet been restored.
More services will continue to come on-line and we will post an update or resolution of this issue when more information is known.

Several of our sites are reporting errors with security certificates. CTS is aware of the issue and investigating. There is no ETA on resolution at this time.

ITEC has a newly provision server in production and licenses are again being served for SPSS.

SUNY ITEC has informed campuses that the licensing server has experienced a severe fault and is unrecoverable. A new server is being provisioned to take over licensing. There is currently no ETA for restoration of service.

Printing services have been restored.

Printing appears off-line. We are investigating and will post an update with further information or resolution as soon as we know more.