Status Updater

ITEC will be performing database maintenance on Thursday, March 17th from 5:00am-7:30am. During this period, Banner, BearPAWS and BearDeN will be inaccessible.

TelCom has been made aware of issues with the campus Voice Mail System and is investigating the issue. Further notices will be posted as progress is made toward resolution.

Earlier this morning we experienced a campus wide internet outage. We are working with our Internet Service Provider to restore full internet access. The root cause of the problem was due to internet routing outside of the campus. We are expecting these changes to cause a delay in reaching some internet services. It may take time for specific websites to be reachable again. We appreciate your patience and understanding during this time.

If you have any questions or concerns, please contact the IT Service Desk by email at itservicedesk@potsdam.edu or by phone at (315) 267-4444.

Thank you,
Computing & Technology Services
SUNY Potsdam

We are experiencing a campus wide internet outage. We are working with our ISP to find a resolution.

ITEC will be performing SYSNET Maintenance on Wednesday, February 9th from 12:00am – 7:00am. During this time Banner, BearPAWS and BearDeN will be down.

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Internet maintenance for Wednesday, January 26, 2022, is complete.

ITEC will be performing SYSNET maintenance on Wednesday, February 9th from 12:00am – 7:00am. During this time Banner, BearPAWS and BearDeN will not be accessible.

The campus Internet service provider has announced they will be performing maintenance Wednesday, January 26, 2022, between 4:00 am and 7:00 am. This necessary maintenance will result in a brief outage for Internet traffic to and from campus. An announcement will be made to this blog when maintenance is complete.

NYSERNET will be performing emergency maintenance on Friday (1/21) between 6:00am and 7:00am which will affect all services at the VTC and Zen Data Centers. During this period, Banner, BearPAWS and BearDeN will be inaccessible.