Status Updater

All areas of CTS will be CLOSED on Thursday, November 22^nd, and Friday, November 23^rd  in observance of the Thanksgiving Holiday.

• Administration & Operations, Stillman Hall
• Administrative Information Systems (AIS), Stillman Hall
• HelpDesk, Stillman Hall
• Host Services (HS), Stillman Hall
• Network Services (NS), Stillman Hall
• Network Infrastructure & Media (NIM), Crumb Library
• TelCom, Kellas Hall

If you have any questions, please contact Irene Haverstock at x2089.

Areas of CTS that will be OPEN on Monday, November 12, 2018 for Veteran’s Day.

• Administrative Information Systems (AIS), Stillman Hall
• HelpDesk, Stillman Hall
• Host Services (HS), Stillman Hall
• Network Services (NS), Stillman Hall
• Network Infrastructure & Media (NIM), Kellas Hall
• TelCom, Kellas Hall

Area of CTS that will be CLOSED on Monday, November 12,2018 in observance of Veteran’s Day.

• Administration & Operations, Stillman Hall

If you have any questions, please contact Irene Haverstock, x2089.

ITEC will be performing emergency maintenance on core network equipment starting 11/3/18 (Sat) at 10pm until Sun 6am. During this time we expect Banner/BearPAWS/BearDeN will be unavailable.

The GlobalProtect vpn authentication issues have been resolved.

CTS is receiving reports that users are having issues authenticating to the GlobalProtect VPN. Technicians are investigating the issue. An update will be posted here when the issue is resolved.

The print server has been rebooted and printing has returned to normal.

CTS is receiving reports of issues with printing. Technicians are rebooting the server (Lorax2).

IT is implementing a change to the authentication system. An update will be posted once the change has been completed.

The Banner issues were resolved around 8:30pm last evening once the downloading of the Apple iOS release cleared out.

Maintenance to our authentication systems is complete. All related services should be available.  If you have trouble with your campus computer account username and password, please contact the CTS Helpdesk at 315-267-4444.  If no one is available to answer, leave a message and your call will be returned.