Status Updater

The network infrastructure maintenance has begun.

CTS will be performing maintenance to our core network infrastructure this Sunday, October 22, 2017 between 8:00 A. M. and Noon. No interruption of service is anticipated. Posts will be made when maintenance begins and when it is complete.

Printing services have been restored.

Printing services are down after doing Windows Update. Technicians are accessing the situation.

ITEC has restored services and it looks like everything is back up.

ITEC is rebooting our production Banner server (potban001) immediately. During this reboot Banner/BearPAWS/BearDeN will be unavailable.

Account holders in Oracle Business Intelligence be advised: SUNY System Administration has informed us that transactions entered in BI on August 16th, 2017 were duplicated (posted again) on August 30th. The situation will be remedied this weekend before end-of-month processing is done.

Welcome to the start of a new academic year!
The CTS Helpdesk is receiving the usual beginning-of-the-semester upswing in incident reports and assistance requests. Please help us to help you as effectively as possible! If you call the Helpdesk and no one is available to take your call, leave a message with contact information and a brief description of your problem or question. Someone will return your call as soon as possible.

The Helios file storage server was successfully rebooted this morning. _backup folders are again operational.

CTS has received several reports of devices not able to access the campus data network. The reports are widespread, but not affecting all devices. Technicians are investigating.