Status Announcements

Helios is back up and working again. If you are still experiencing any issues with it please contact the Helpdesk at x4444.
Thank you,
CTS

Helios is experiencing service issues. Users are able to authenticate, however the server share stalls when attempting to connect.

Time Warner upgraded the service platform for Road Runner to the dorms, it is currently not connected and they are currently troubleshooting the issue, so for the time being Road Runner Services are down.

Helios is no longer experiencing issues. If you are experiencing any issues please contact the Helpdesk at x4444.

Helios is currently experiencing issues. Technicians are aware and working on a resolution.
Thank you,
CTS

Helios is currently experiencing issues. Technicians are aware and working on a resolution.
Thank you,
CTS

There are presently difficulties with on-campus email delivery and access to some servers. CTS personnel are presently working to resolve the issues. Thank you for your patience.

As part of our ongoing infrastructure upgrade, CTS will be replacing old hardware at the edge of our network today. All campus hosted services and internet connectivity (Wired and Wireless) will remain available except for localized areas while work is being conducted. Approximate schedule follows:
– Schuette: 9am – 11am
– Bishop Hall: 11am – 1pm
-All of Raymond Hall 5pm-12am
Internet connectivity to and from the campus will be down during 5pm-12am.

CTS has completed replacing old hardware at the edge of our network in Sisson Hall, Timerman Hall and Stowell Hall. All campus hosted services and internet connectivity, wired and wireless have been restored. If your services have not been restored please email helpdesk@potsdam.edu or call 267-4444. Thank you.

As part of our ongoing infrastructure upgrade, CTS will be replacing old hardware at the edge of our network today. All campus hosted services and internet connectivity (Wired and Wireless) will remain available except for localized areas while work is being conducted. Approximate schedule follows:
– Sisson Hall: 9am – 11am
– Stowell Hall: 11am – 1pm
– Timerman Hall: 1pm – 3pm
– Stowell Hall (NOC): 3pm – 5pm