Status Announcements

ITEC will be performing core network maintenance on Friday, June 24th from 12:00am-7:00am. During this period, there is potential that Banner/BearPAWS/BearDeN will be inaccessible.

Maintenance scripts will be run for our Banner database on Saturday, June 11th from 6:00am – 7:00am. During this time Banner, BearPAWS and BearDeN will not be accessible.

NYSERnet will be performing emergency router maintenance tomorrow, Friday June 10th, between 6:00am – 7:00am. During this time access to Banner, BearPAWS and BearDeN will be disrupted for approximately 5 minutes.

On Friday, June 10th, NYSERNet will be performing maintenance on their backbone router in Syracuse. The maintenance window is from 06:00am – 07:00am. During this time we may experience intermittent internet connectivity.

ITEC will be performing SYSNET maintenance on Wednesday, July 13th from 12:00am – 7:00am. During that period Banner, BearPAWS and BearDeN will not be accessible.

All areas of CTS will be CLOSED on Monday, May 30, 2022, in observance of Memorial Day.

• Operations, Stillman Hall
• Administrative Information Systems (AIS), Stillman Hall
• Device Management Services (DMS), Stillman Hall
• IT Service Desk (ITSD), Stillman Hall
• Host Services (HS), Kellas Hall
• Network Services (NS), Kellas Hall
• TelCom (TC), Kellas Hall

If you have any questions, please contact Irene Haverstock via e-mail, haversim@potsdam.edu.

Access to Bannerdevel and Bannertest have been restored. If you experience any issues logging into these services please contact the IT Service Desk by email at itservicedesk@potsdam.edu

Thank you.

To campus Banner users:

Computing & Technology Services has successfully put in place the new security measures that allow campus users to authenticate to the Banner production server. Users should be able to login successfully from on campus or through the VPN at this time.

Work is still ongoing for the dev/test instance of Banner but we’re expecting services to be restored by late this afternoon. A notice will be posted to the Announcement & Systems Status page once that work is complete.

If you have any questions or concerns, please contact the IT Service Desk by email at itservicedesk@potsdam.edu. We sincerely appreciate your patience in this matter.

Thank you

Banner authentication servers are currently down. We are looking into the issue.

The campus telephone system maintenance is now complete. If you are experiencing any campus telephone issues, please contact itservicedesk@potsdam.edu

Thank you.