Status Announcements

Access to the campus voicemail system has been restored.

Access to the campus voicemail system is currently not available. CTS is working with the maintenance vendor to restore access. An update will be posted when voicemail is available.

All areas of CTS will be CLOSED on Monday, July 4, 2022 in observance of Independence Day.

• Operations, Stillman Hall
• Administrative Information Systems (AIS), Stillman Hall
• Device Management Services (DMS), Stillman Hall
• IT Service Desk (ITSD), Stillman Hall
• Host & Network Services (HNS), Kellas Hall
• Network, Infrastructure & Media (NIM), Kellas Hall
• TelCom (TC), Kellas Hall

If you have any questions, please contact Irene Haverstock via e-mail, haversim@potsdam.edu.

ITEC will be performing core network maintenance on Friday, June 24th from 12:00am-7:00am. During this period, there is potential that Banner/BearPAWS/BearDeN will be inaccessible.

Maintenance scripts will be run for our Banner database on Saturday, June 11th from 6:00am – 7:00am. During this time Banner, BearPAWS and BearDeN will not be accessible.

NYSERnet will be performing emergency router maintenance tomorrow, Friday June 10th, between 6:00am – 7:00am. During this time access to Banner, BearPAWS and BearDeN will be disrupted for approximately 5 minutes.

On Friday, June 10th, NYSERNet will be performing maintenance on their backbone router in Syracuse. The maintenance window is from 06:00am – 07:00am. During this time we may experience intermittent internet connectivity.

ITEC will be performing SYSNET maintenance on Wednesday, July 13th from 12:00am – 7:00am. During that period Banner, BearPAWS and BearDeN will not be accessible.

All areas of CTS will be CLOSED on Monday, May 30, 2022, in observance of Memorial Day.

• Operations, Stillman Hall
• Administrative Information Systems (AIS), Stillman Hall
• Device Management Services (DMS), Stillman Hall
• IT Service Desk (ITSD), Stillman Hall
• Host Services (HS), Kellas Hall
• Network Services (NS), Kellas Hall
• TelCom (TC), Kellas Hall

If you have any questions, please contact Irene Haverstock via e-mail, haversim@potsdam.edu.

Access to Bannerdevel and Bannertest have been restored. If you experience any issues logging into these services please contact the IT Service Desk by email at itservicedesk@potsdam.edu

Thank you.