Microsoft just released a service alert stating users my be unable to join meetings using Microsoft Teams. Microsoft is currently reviewing diagnostic logs to understand the root cause and establish a fix.
The impact is specific to users routed through the affected infrastructure. We have had some of our end-users report that they are affected by this.
We will notify you once Microsoft has found a fix.
The Campus Internet service provider has announced that they will be performing maintenance on Tuesday, 7-21-2020 from 12 AM to 6 AM. Loss of service is not anticipated to exceed 30 minutes.
ITEC will be patching storage and the OS on our Banner and DegreeWorks/BearDeN servers on July 15 from 12:00am to 7:00am. During this time Banner/BearPAWS/BearDeN will be unavailable sporadically.
Microsoft reports that all Teams services have been restored.
Microsoft has posted an announcement that some users may be unable to access the Teams service or some of its features. They are currently investigating the issue. We will provide updates as we receive them.
The CTS tracking system, track.potsdam.edu is available again.
CTS is receiving reports of problems with the CTS tracking system, track.potsdam.edu. Technicians are investigating the issues.
CTS has restored all services from the previously announced outage with the exception of the CTS ticketing system, track.potsdam.edu
An announcement will be made when track.potsdam.edu has been restored.
CTS is beginning the previously announced Data Center shutdown procedure. An announcement will be made to this blog when work is completed.
This Saturday, May 30, 2020, testing of the fire alarm system in Kellas Hall will be taking place. Part of the testing will cause disruption to the power for the Data Center. In order to safely prepare for this, CTS will be shutting down all equipment in the Data Center. Testing is scheduled to begin around 8 a.m. In anticipation CTS will begin shutting down non-critical systems starting at 6 a.m. It is anticipated that services will be restored by 1 p.m. An announcement will be made to this blog when work begins and is completed.