[INPROGRESS] Voicemail is down

CTS is aware and technicians are working on an issue impacting voicemail service for the campus. The voicemail service is currently not working. We are in contact with our vendor and working to resolve this issue. We will update you with information as soon as we have an update. If you have any questions, please contact the IT Service Desk at x4444 or itservicedesk@potsdam.edu

[ANNOUNCE] Safari – End Campus Support

Beginning September 1, 2023, the campus will no longer be offering or supporting the Safari web browser. CTS encourages the transition to Microsoft Edge. Edge is secure, utilized the campus licensing with Microsoft, connects to your campus computing account (CCA) and saves your bookmarks across computers when you login with your @potsdam.edu account.

If you have any questions, please contact the IT Service Desk x4444 or itservicedesk@potsdam.edu.

CTS Labor Day Observance

The IT Service Desk, Device Management Services, Network Infrastructure and Media and Telcom will all be open on Labor Day, Monday, September 4, 2023, from 8am to 430pm in support the instructional needs of the campus.

CTS Operations, Administrative Information Systems and Host Services will all be closed. Staff in these areas will be available to address your concerns on Tuesday, September 5, 2023, after 8am.

If you require assistance, during this time please contact the IT Service Desk at 315-267-4444 or by e-mail at itservicedesk@potsdam.edu so we can best assist you.

Have a safe holiday.