[ANNOUNCE] Banner/BearPAWS/BearDeN Maintenance 6/25/2025
ITEC will be performing database patching on Wednesday June 25, 2025 from 6:00am – 8:00am. During this time Banner, BearPAWS and BearDeN may be unavailable.
[ANNOUNCE] Banner/BearPAWS/BearDeN Maintenance 6/20/2025
ITEC will be performing network maintenance on Friday June 20, 2025, from 12:00am – 7:00am. During this time Banner, BearPAWS and BearDeN may be unavailable.
[ANNOUNCE] Juneteenth – All areas of CTS are closed
All areas of CTS will be closed Thursday, June 19, 2025, in observance of Juneteenth.
If you require technical assistance, during this time please contact the IT Service Desk at 315-267-4444 or by e-mail at itservicedesk@potsdam.edu so we can assist you on the next business day.
[ANNOUNCE] Network Cutover – VanHousen Hall
Greetings,
CTS will be migrating network connections in VanHousen Hall on Thursday, June 12, 2025. During the migration individual connections will experience a short loss of connectivity while technicians move the physical connection. If devices are still experiencing no connection after Friday, June 13, 2025, please reboot the device and try again. If there is still no connection after a reboot please report the issue to the IT Service Desk at x4444 or email to itservicedesk@potsdam.edu. We appreciate your patience and cooperation while we transition to the new network hardware.
Computing and Technology Services
[ANNOUNCE] Network Cutover – Maxcy Hall, Lehman Dining Hall and Knowles Conference Center
Greetings,
CTS will be migrating network connections in Maxcy Hall, Lehman Dining Center and Knowles Conference Center on Wednesday, June 11, 2025. During the migration individual connections will experience a short loss of connectivity while technicians move the physical connection. If devices are still experiencing no connection after Thursday, June 12, 2025, please reboot the device and try again. If there is still no connection after a reboot please report the issue to the IT Service Desk at x4444 or email to itservicedesk@potsdam.edu. We appreciate your patience and cooperation while we transition to the new network hardware.
Computing and Technology Services
[ANNOUNCE] Network Cutover – Draime Hall, HEARTH, NATCO and SUNY Potsdam Child Care Center
Greetings,
CTS will be migrating network connections in Draime Hall, NATCO, Hearth and the SUNY Potsdam Child Care Center on Tuesday, June 10, 2025. During the migration individual connections will experience a short loss of connectivity while technicians move the physical connection. If devices are still experiencing no connection after Wednesday, June 11, 2025, please reboot the device and try again. If there is still no connection after a reboot please report the issue to the IT Service Desk at x4444 or email to itservicedesk@potsdam.edu. We appreciate your patience and cooperation while we transition to the new network hardware.
Computing and Technology Services
[ANNOUNCE] Network Cutover – Stowell Hall
Greetings,
CTS will be migrating network connections in the Stowell Hall on Monday, June 9, 2025. During the migration individual connections will experience a short loss of connectivity while technicians move the physical connection. If devices are still experiencing no connection after Tuesday, June 10, 2025, please reboot the device and try again. If there is still no connection after a reboot please report the issue to the IT Service Desk at x4444 or email to itservicedesk@potsdam.edu. We appreciate your patience and cooperation while we transition to the new network hardware.
Computing and Technology Services
[ANNOUNCE] Network Cutover – Draime Hall, Maxcy Turf Field, Maxcy Softball Field
Greetings,
CTS will be migrating network connections in the Draime Hall, Maxcy Turf Field and Maxcy Softball Feld on Friday, June 6, 2025. During the migration individual connections will experience a short loss of connectivity while technicians move the physical connection. If devices are still experiencing no connection after Monday, June 9, 2025, please reboot the device and try again. If there is still no connection after a reboot please report the issue to the IT Service Desk at x4444 or email to itservicedesk@potsdam.edu. We appreciate your patience and cooperation while we transition to the new network hardware.
Computing and Technology Services
[ANNOUNCE] Network Cutover – Bishop & PAC (Performing Arts Center
Greetings,
CTS will be migrating network connections in the Sisson Hall, Barrington Student Union and Thatcher Hall on Wednesday, June 4, 2025. During the migration individual connections will experience a short loss of connectivity while technicians move the physical connection. If devices are still experiencing no connection after Thursday, June 5, 2025, please reboot the device and try again. If there is still no connection after a reboot please report the issue to the IT Service Desk at x4444 or email to itservicedesk@potsdam.edu. We appreciate your patience and cooperation while we transition to the new network hardware.
Computing and Technology Services
[ANNOUNCE] Network Cutover – Bishop & PAC (Performing Arts Center
Greetings,
CTS will be migrating network connections in the Bishop Hall and the Perfoming Arts Center on Tuesday, June 3, 2025 and Wednesday, June 4, 2025. During the migration individual connections will experience a short loss of connectivity while technicians move the physical connection. If devices are still experiencing no connection after Thursday, June 5, 2025, please reboot the device and try again. If there is still no connection after a reboot please report the issue to the IT Service Desk at X4444 or email to itservicedesk@potsdam.edu. We appreciate your patience and cooperation while we transition to the new network hardware.
Computing and Technology Services