[COMPLETE] FTP Service Retired

As announced on October 20, ftp access to helios has been retired.
The supported method for connecting to file shares when off campus is to use the College’s upgraded VPN service. This requires a straightforward installation of the Global Protect VPN software. Instructions on downloading and installing it are located here: https://www.potsdam.edu/cts/services/vpn/. VPN stands for “Virtual Private Network”. VPN software allows off-campus computers to securely connect to our network and act as if they were on-campus. As such, once you have “VPN’ed in” to campus, connecting to Helios (or any other service) is exactly the same as connecting when on campus.
Instructions for connecting to helios from various operating systems may be found here: https://www.potsdam.edu/cts/services/helios/ As always, if you have any questions please contact the CTS Helpdesk: helpdesk@potsdam.edu