Firefox 52 was released recently and it includes two major changes: support for WebAssembly and the removal of support for NPAPI (Netscape Plugin API) plugins like Silverlight, Java, and others, with the exception of Flash.
Because our version of Banner relies on Java for proper operation, users will see just a white screen or an error will be displayed when they attempt to use Banner.
CTS has a work-around for this issue with Firefox. Users are asked to contact the CTS Helpdesk if they experience issues with Banner.
Submit a ticket using RT (select Desktop/Notebook Computers for this issue from the drop-down menu), email email@example.com or call x4444.