CTS technicians are continuing to investigate an issue where some campus phones may not have dialtone or audio. Not all phones are impacted but many are. CTS is also continuing to work through the issues that have already been reported. If you experience an issue and have not yet reported it, please report your extension number to the IT Service Desk (itservicedesk@potsdam.edu) or the Telcom office (telcom@potsdam.edu).