SUNY System Administration will be releasing a newer version of Oracle Business Intelligence on Monday, April 17th, 2017. Please report any questions about or issues with the new version to the Business Affairs Office. E-mail: budget@potsdam.edu Phone: 315-267-3103
Helios service has been restored. Thank you for your patience while the problem was investigated and addressed.
Helios shares are unavailable. Technicians are investigating.
E-mails from Request Tracker, the Helpdesk (and others’) ticketing system, are experiencing delays. CTS is investigating the problem.
Oracle Business Intelligence is back online. Response may be sluggish for the next hour or so.
Oracle Business Intelligence is undergoing system maintenance and is unavailable.
The network configuration error has been corrected and services restored.
A configuration change to a network switch has caused an outage of several license servers as well as our Apple Software Update Service. Network technicians are working to restore the switch configuration.
The maintenance window scheduled for Sunday 4/2, from 9am – noon is now complete, and normal operations have resumed.
Maintenance work is complete. Authentication for all services should be working.