Maintenance of the main web site’s server is complete. Service has been restored, and the web site appears to be working smoothly. As always, please report any issues to the Helpdesk at extension 4444, or helpdesk@potsdam.edu. Thank you for your patience.
The campus’ main web server has been up all afternoon, but is running in a degraded state. It will be proactively taken offline this evening at 7:00 for controlled maintenance. A posting will be made when maintenance is complete. Other web-based services may continue to be available during this time. Your continued patience is appreciated.
The campus’ main web server is back online and responsive. CTS continues to monitor it closely.
The campus’ main web server (www.potsdam.edu) is experiencing some difficulty rendering it extremely slow or non-responsive. CTS continues to investigate.
All services offered by CTS have been restored. If you are still experiencing issues with any services of phones please contact the Helpdesk at x4444 or helpdesk@potsdam.edu
On 7/22/15 from midnight to 7am, SUNY ITEC is scheduled to perform maintenance that will affect one or more services hosted at ITEC.
All production servers will be powered off for reboots and filesystem checks during this time.
SUNY Potsdam services affected include both Banner and Degree Works. If you use other ITEC services you will be affected as noted above.
Banner/BearPAWS/BearDeN is back up and has been tested after the upgrade to the Banner database to Oracle 12c. If you notice any problems, please submit an RT Ticket as soon as possible.
Banner/BearPAWS/BearDeN will be down 7:00pm tonight Friday 7/17 thru 8:00am Monday 7/20 for an upgrade to the Banner database to Oracle 12c
Banner/BearPAWS/BearDeN will be down Friday 7/17 at 7:00 P. M. thru 8:00 A. M. Monday 7/20 for an upgrade of the Banner database to Oracle 12c
Upgrades to one of our servers may result in any of the following applications being unavailable for (hopefully) brief periods of time: Sibelius (Faculty), VectorWorks, Kurzweil, MathCAD, ArcGIS, Spartan. If you experience inability to use these or any other applications and that inability is affecting curriculum and/or your ability to work, please report it to the CTS Helpdesk: x-4444 or helpdesk@potsdam.edu. A follow-up posting will be made when this maintenance is complete. Thank you in advance for your patience.