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[ANNOUNCE] Dunn Hall Network Outage

July 8, 2015 adminStatus Announcements

In an effort to improve performance, there will be up to a 60 minute outage due to a network upgrade from 8:30 – 9:30am in Dunn Hall today 7/8/15. All Internet/VoIP/Printing services will be unavailable during this time.  –Richard W Nichols <nicholrw@potsdam.edu>

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[COMPLETE] Print Server Online

July 5, 2015 Status UpdaterStatus Announcements

The Windows print server has finished installing updates.

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[ANNOUNCE] Unanticipated Server Outage

July 5, 2015 Status UpdaterStatus Announcements

One of our servers needed to be restarted after an error occurred. All services on that server have been restored except for campus printing. The print server is applying Windows updates and will be unavailable until that has finished. I am monitoring the server and will post a message when it is online.

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[ANNOUNCE] Morey / Carson Network Outage

July 2, 2015 Status UpdaterStatus Announcements

In an effort to improve performance, there will be up to a 60 minute outage due to a network upgrade from 1:00 – 2:00pm in Carson Hall and 3:00-4:30 in Morey Hall today 7/2/15. All Internet/VoIP/Printing services will be unavailable during this time. Services will be restored and notification will be posted when completed.

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[ANNOUNCE] Banner/BearPAWS/BearDeN down 7/15 from 12am-7am

July 1, 2015 Status UpdaterStatus Announcements

ITEC has scheduled OS and Firmware updates to Banner/BearPAWS/BearDeN on Wednesday July 15 from 12:00am – 7:00am.

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[RESOLVED] Phone Reset

June 23, 2015 Status UpdaterStatus Announcements

All VoIP phones should be back in service now, if there are any issues put in a ticket and we will get it resolved immediately.

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[ANNOUNCE] Phone Reset

June 23, 2015 Status UpdaterStatus Announcements

In an effort to resolve current VoIP phones that are still down, you may notice a service interruption at some point this morning. If your computer is connected through your phone then your internet will be temporarily down. The reset will only take about 20 seconds for the phone to come back up.

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[RESOLVED] Primary Database Restored

June 23, 2015 Status UpdaterStatus Announcements

Our primary database server is now working properly. Moodle, Track, Email, Blogs, Webwork, Omeka, Virtualtour, and Archivisttoolkit are now functional.

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[IN PROGRESS] Various Services

June 23, 2015 adminStatus Announcements

An issue with one of our servers has resulted in several of our services being taken offline for emergency maintenance.  These include (but may not be limited to) RT (“Tracking”), Moodle, and Omeka.  Restoration of these services is top priority.  Your patience is appreciated.

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[ANNOUNCE] VoIP Phone Outage

June 23, 2015 Status UpdaterStatus Announcements

We are aware that there are VoIP phones on campus that are currently down at this time. We are currently working on fixing the issue. Thanks for your patience.

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