Veteran’s Day Hours

The following areas for CTS will be open on Friday, November 10, 2023 for normal operating hours:

AIS – Administrative Information Systems

DMS – Device Management Services

IT Service Desk

Telcom

These areas of CTS will be closed in observance of Veteran’s Day, Friday, November 10, 2023

Administration

Operations

HNS – Host and Network Services

NIM – Network Infrastructure and Media

If you need assistance from these areas, please contact the IT Service Desk by calling x4444 or emailing itservicedesk@potsdam.edu.

Please thank a Veteran and have a safe holiday.

[INPROGRESS] Voicemail is down

CTS is aware and technicians are working on an issue impacting voicemail service for the campus. The voicemail service is currently not working. We are in contact with our vendor and working to resolve this issue. We will update you with information as soon as we have an update. If you have any questions, please contact the IT Service Desk at x4444 or itservicedesk@potsdam.edu

[ANNOUNCE] Safari – End Campus Support

Beginning September 1, 2023, the campus will no longer be offering or supporting the Safari web browser. CTS encourages the transition to Microsoft Edge. Edge is secure, utilized the campus licensing with Microsoft, connects to your campus computing account (CCA) and saves your bookmarks across computers when you login with your @potsdam.edu account.

If you have any questions, please contact the IT Service Desk x4444 or itservicedesk@potsdam.edu.