[IN PROGRESS] Oracle Business Intelligence Down for Maintenance
Oracle Business Intelligence is undergoing system maintenance and is unavailable.
[RESOLVED] Apple SUS & Some License Services Restored
The network configuration error has been corrected and services restored.
[IN-PROGRESS] Apple SUS & Some License Services Off-line
A configuration change to a network switch has caused an outage of several license servers as well as our Apple Software Update Service. Network technicians are working to restore the switch configuration.
Sunday 4/2 Maintenance Window complete
The maintenance window scheduled for Sunday 4/2, from 9am – noon is now complete, and normal operations have resumed.
Sunday Apr 2 maint: authentication server work COMPLETE
Maintenance work is complete. Authentication for all services should be working.
Sunday Apr 2 maint: authentication server work
Work will begin at 9:30 am on one of the College’s legacy authentication servers, and is expect to last at most 30 minutes. This may prevent logging in to some services during that time.
Email (Office365) and Moodle should be unaffected.
Maintenance window: Sunday 4/2 9am-noon
CTS will be performing maintenance on various servers this Sunday, April 2, between 9am and noon. Some services, including access to helios and helios3, may experience interruption or slowdown during this period, depending on the work that needs to be done. If this might happen, an announcement will be posted just prior to the work on the potentially affected service, and again when the work is complete.
Email and moodle should be unaffected.
[FYI] E-mails from PACES
As a result of recent maintenance, PACES systems sent a series of outdated e-mail messages. Please disregard messages you received this week relating to:
- SUNY Card Photo Accepted
- Card Balance Low
- Device Is Now Registered
If you received one of these messages and have questions, please contact Kim Bradshaw at PACES: 315-267-2658
[FYI] Network Management Software Update
CTS will be performing a critical update to our Network Management Software. No end user systems or network access will be affected.
[ANNOUNCE] Network Maintenance
CTS will be performing updates to the campus wired data network this week. All changes will be made between 5:00 – 7:00 AM and 9:00 – 11:00 PM. No connectivity issues are anticipated. A general reminder: The campus wired network is for devices and equipment purchased and owned by SUNY Potsdam. Personally-owned devices should be using the WiFi network. As always, if your campus-owned device does not work on the wired network or your personal device will not connect to the WiFi, contact the CTS Helpdesk: helpdesk@potsdam.edu or 315-267-4444.