[RESOLVED] helios service restored
Helios service has been restored. Thank you for your patience while the problem was investigated and addressed.
[IN PROGRESS] Helios Shares Unavailable
Helios shares are unavailable. Technicians are investigating.
[IN PROGRESS] Delayed E-mail Delivery from RT
E-mails from Request Tracker, the Helpdesk (and others’) ticketing system, are experiencing delays. CTS is investigating the problem.
[RESOLVED] Oracle Business Intelligence Maintenance
Oracle Business Intelligence is back online. Response may be sluggish for the next hour or so.
[IN PROGRESS] Oracle Business Intelligence Down for Maintenance
Oracle Business Intelligence is undergoing system maintenance and is unavailable.
[RESOLVED] Apple SUS & Some License Services Restored
The network configuration error has been corrected and services restored.
[IN-PROGRESS] Apple SUS & Some License Services Off-line
A configuration change to a network switch has caused an outage of several license servers as well as our Apple Software Update Service. Network technicians are working to restore the switch configuration.
Sunday 4/2 Maintenance Window complete
The maintenance window scheduled for Sunday 4/2, from 9am – noon is now complete, and normal operations have resumed.
Sunday Apr 2 maint: authentication server work COMPLETE
Maintenance work is complete. Authentication for all services should be working.
Sunday Apr 2 maint: authentication server work
Work will begin at 9:30 am on one of the College’s legacy authentication servers, and is expect to last at most 30 minutes. This may prevent logging in to some services during that time.
Email (Office365) and Moodle should be unaffected.