[ANNOUNCE] Email system mainenance 6:30pm, Thursday May 19

Host Services will be performing minor software maintenance on our email system this Thursday, May 19, starting at 6:30pm. This is a change in back-end management utilities. It is anticipated that there will be no interruption of service during that time, and no alteration of user experience; however users are advised not to change their passwords during the maintenance. Announcements will be posted at the start and end of the maintenance; it is expected to take no more than an hour.

[FYI] Rave Announcements

The new Rave Notification System has sent out a second message which is essentially a duplicate of the campus-wide notification that went out yesterday afternoon. This second message is from “no-reply@getrave.com” and contains the same information and instructions as the original message. CTS has inspected it and confirmed its legitimacy. If you would like campus alerts delivered to your mobile phone and/or personal e-mail address(es), please follow the instructions in either of the messages you received.

SUNY Potsdam Adopts New Emergency Notification System

In order to provide faster and more effective emergency-level communication for weather delays and campus alerts, SUNY Potsdam is replacing the college’s emergency alert system, NY-Alert, with the Potsdam Rave Alert system.
Rave is an emergency alert system capable of delivering messages to your SUNY Potsdam and personal email addresses, as well as your cell phone and land lines.
The new Potsdam Rave Alert system will be used on SUNY Potsdam’s campus beginning on April 5, 2016.
In order to receive campus alerts and emergency notifications to your cell phone, land line or personal email address, you MUST log in to the Potsdam Rave Alert system to add your contact information.
If you previously enrolled in NY-Alert, your personal contact information—except for your campus email address—has NOT been transferred to Rave.
To log in to Potsdam Rave Alert:
Go to: https://getrave.com/login/Potsdam

  1. Use your SUNY Potsdam email account username and password to log in.
  2. Add your contact information.
  3. You can add up to: 2 additional email addresses, 3 cell phone numbers and 3 landline phone numbers.

Campus safety is our No. 1 priority. All employees are encouraged to sign up for this important emergency notification service.
If you have trouble accessing the Rave site with your username and password, please contact the CTS Helpdesk: helpdesk@potsdam.edu or 315-267-4444.