Status Announcements

SICAS needs to install some patches in Prod Banner today. During the install and redeploy of resources, Banner/BearPAWS/BearDeN will be unavailable.

Areas of CTS that will be OPEN on Friday, November 11, 2022 for Veteran’s Day.

• Administrative Information Systems (AIS), Stillman Hall
• Device Management Services (DMS), Stillman Hall
• IT Service Desk (ITSD), Stillman Hall

Area of CTS that will be CLOSED on Friday, November 11, 2022 in observance of Veteran’s Day.

• Operations, Stillman Hall
• Host Services (HS), Kellas Hall
• Network Infrastructure & Media (NIM), Kellas Hall
• TelCom (TC), Kellas Hall

If you have any questions, please contact Irene Haverstock via e-mail, haversim@potsdam.edu.

All areas within CTS will be closed on Monday, October 10,2022 in observance of Indigenous Peoples Day (Columbus Day).

• Operations, Stillman Hall
• Administrative Information Systems (AIS), Stillman Hall
• Device Management Services (DMS), Stillman Hall
• IT Service Desk (ITSD), Stillman Hall
• Host Services (HNS), Kellas Hall
• Network, Infrastructure & Media (NIM), Kellas Hall
• TelCom (TC), Kellas Hall

If you have any questions, please contact Irene Haverstock via e-mail, haversim@potsdam.edu.

SUNY has provided an update and access to Brightspace, SUNY HR/Time Portal, SUNY BI, and other SUNY services are now restored.

SUNY (www.suny.edu) web servers are currently experiencing issues. At this time, Brightspace, SUNY HR/Time Portal, SUNY BI, and other SUNY services are effected and users are unable to access these services.

SUNY is aware of the issue and working on a resolution. We will post an update once services are restored.

Thank you.

The campus Internet service provider has announced they will be performing maintenance Sunday, September 11, 2022, between 3:00 am and 6:00 am. This necessary maintenance will result in brief outages during the window for Internet traffic to and from campus.

Areas of CTS that will be OPEN on Monday, September 5, 2022 for Labor Day.

• Device Management Services (DMS), Stillman Hall
• IT Service Desk (ITSD), Stillman Hall
• Network, Infrastructure & Media (NIM), Kellas Hall
• TelCom (TC), Kellas Hall

Areas of CTS that will be CLOSED on Monday, September 5, 2022 for Labor Day.

• Operations, Stillman Hall
• Administrative Information Systems (AIS), Stillman Hall
• Host Services (HNS), Kellas Hall

If you have any questions, please contact Irene Haverstock via e-mail at haversim@potsdam.edu

Internet service maintenance for Wednesday, August 24, 2022, is complete.

CTS Firewall maintenance is complete for Sunday, August 21, 2022.

CTS will be updating the campus firewall on Sunday, August 21, 2022 beginning at 8 am. Internet access will be intermittent during this time. An announcement will be made to this blog when maintenance is complete.