Status Announcements

National Grid is experiencing power outages in Albany, NY which have the potential to affect internet service to our Residence Halls. Apogee is working to minimize downtime.

Welcome Students! 

SUNY Potsdam is pleased to announce that we have partnered with Apogee, a national Resnet provider with an exceptional track record, to enhance your residential experience. The Apogee team spent the summer deploying a new high-speed wireless network in every hall, providing complete coverage and eliminating the need for cable modems. Here is a brief overview of what you can expect when you arrive on campus: 

• Full 802.11AC wireless coverage in all residence halls (no more cable modems!) 
• Each student can connect 5 personal devices (mobile phone, tablets, computers, smart TVs, etc.) 
• Each student will have dedicated bandwidth of 14Mbps per device! 
• Wired ports in most rooms, if you wish to utilize a CAT5 ethernet cable to connect your device. 
• Apogee will provide a wireless dongle for devices without wireless capabilities. 
• 24×7 Call Center for questions and assistance. 
• An on-campus Apogee Technician to provide assistance. 

Apogee and Potsdam staff have strived to make this an easy transition for all resident student. You only need to bring your devices with you when you return; no need to purchase cable modems or other equipment. 

Because the use of non-campus routers can interfere with the improved Apogee wireless system, students will not be allowed to use their own personal routers.

Instructions for creating an account and connecting to the network are provided on a hanger on every residence hall door and Apogee staff will be available during move-in to assist. 

Safe travels to all returning students, and welcome back for Fall 2015! 

Regards, 

Potsdam CTS and ResLife

Outgoing email should now be functioning normally.

Outgoing email is temporarily suspended as CTS performs maintenance work. Service should resume soon. Incoming email should continue to work normally.

Power to Campus has been restored. CTS is monitoring services for any after-effects.

The Campus is experiencing a power outage. Core services should remain online via generator. Offices may lose network and phone connectivity the longer the outage lasts.

SICAS will be taking Banner/BearPAWS/BearDeN down to recompile code that was installed on Friday night. Until then, please refrain from using SFAREGS for any updates.

The following servers/services have been restored.
CYMA
Aceweb (clear.potsdam.edu)
Sophos
F-secure
Moa
Course Equivalency Tables
CTSTOOLS

The WiFi network is operational.

The following servers will be temporarily unavailable due to unexpected migration issues.
CYMA
Verasmart
Aceweb (clear.potsdam.edu)
Sophos
F-secure
Moa
Course Equivalency Tables
CTSTOOLS
A status update will be provided once these services have been restored.